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Creating a new password:
Simply type in the username or e-mail address you entered when you created the account and press the "Send E-mail" button.
By using this option, a new password will be created for your account. This password will be sent to the email address that was entered when your account was created. You may then log in using the new password. After logging on with your new password, you may go to your User Profile and enter a password that you prefer.
For additional assistance, you can also contact charityvillage.support@serebra.com.
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